Frequently asked questions

FAQ

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How long does shipping take?

Most GlowKidz orders ship out within 1–3 business days.

Delivery typically takes 8–12 business days, depending on your location and seasonal carrier volume.

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Do you ship worldwide?

Yes! We ship to most countries worldwide. Your available shipping options will appear at checkout.

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Is the Glow String Launcher™ safe for kids?

Yes — the glow string is lightweight and soft, and the wrist strap is adjustable. Recommended for ages 6+, with adult supervision for younger kids.

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Does the toy really glow in the dark?

Yes! For the brightest effect, use it in a dim or dark room. The neon string creates a cool floating light effect.

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Do I need batteries?

No batteries needed. The launcher is USB-C rechargeable.

A cable is included inside the box.